Before I worked in politics, I worked in information technology for ten years in the north east. I know, IT does not have a great reputation for communicating well – have you turned it off and on again, why did you put the biscuit there etc..
However, every Comms Director should have a good relationship with the IT director. They can help you in ways you can’t begin to imagine. The software that enterprises deploy nowadays is the infrastructure of your internal and external communications. IT can help comms to get messages over securely and quickly. So, a plea from me, IT guy manqué, book an hour in the diary with your head of IT and talk to him or her about what is new in their department. If you need some advice about what to ask then give me a call. Between Sharepoint, Exchange and Outlook, there are lots of solutions to comms problems lurking in the depths of the server cages.